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Frequently Asked Questions

Got a question about NerdKind? Check out our FAQ below, for Nonprofits and Tech Pros. If you don't see your question addressed, please contact us today. See you on NerdKind!

For Nonprofits

 

Q: What are the requirements for a nonprofit to participate in NerdKind?

A: Your organization must have received its 501(c)(3) (501c3) certification from the IRS.

Q: Is NerdKind open to international nonprofits?

A: Participating organizations must be operating in the United States and be classified by the IRS as 501c3.

Q: Is NerdKind open to organizations that do not yet have 501c3 certification of their own, but do have a fiscal sponsor?

A: To create your own NerdKind organizational profile, you must have 501c3 certification of your own. However, your fiscal sponsor may create a NerdKind profile for their organization and submit a project on your behalf.

Q: Is NerdKind open to religious organizations?

A: Yes. In your organization’s profile, please be sure to describe your organization’s religious affiliation so that potential tech pro volunteers can make an informed decision about their volunteer efforts.

Q: Is NerdKind open to private foundations?

A: Yes. In your organization’s profile, please be sure to describe your organization’s mission so that potential tech pro volunteers can make an informed decision about their volunteer efforts.

Q: Is NerdKind open to large nonprofit organizations?

A: Yes. In your organization’s profile, please be sure to describe your organization’s size and scope so that potential tech pro volunteers can make an informed decision about their volunteer efforts.

Q: How can I add additional users?

A: In our Beta release, each nonprofit organization has only one primary contact. Future releases will allow you to add multiple contacts for your nonprofit.

Q: What costs are involved?

A: NerdKind is a free service, designed to connect you with pro bono tech pro assistance. At the same time, technical projects may well require fees associated with licensing, hosting, or design assets. Be sure to discuss expected costs with your tech pro before you begin your project so you're able to plan for these.

Q: What if I don't have an immediate need for help?

A: We encourage you to sign up for NerdKind now and fill out your organization's profile, even if you don't need help right now. This allows Tech Pros to find and "follow" your organization, so that they receive alerts when you do have a need.

For Tech Pros

 

Q: What kind of qualifications do I need before joining?

A: You don't need a degree or any special certification or association. In your profile, just describe the skills you're willing to donate. 

Q: What does it mean that you'll help find a project that's "right for me"?

A: We recommend matches based on: 

  • the skills and technologies needed for the job
  • the charitable causes you're interested in
  • the size and type of project you prefer

From here, you can always expand your search criteria to find more projects.

Q: Is it possible to volunteer as a pair or team?

A: tl;dr “Yes, but…”

The site does allow multiple tech pros to volunteer for the same project. However, in this release, we haven’t yet built “team” functionality, so each tech pro needs to individually sign up on the site and offer to help. Once the nonprofit accepts your offers, each tech pro will show up as active on the project.

Q: Does NerdKind provide project management services, hosting, etc.?

A: We’ve built this tool to be self-serve. You'll work directly with the client on all aspects of the project. Need an additional skill? Ask a friend to join you!

Q: NerdKind would be great if only... 

A: Consider this our Beta release. If you find a bug or desired enhancement, please give us feedback using our contact form!

Q: Do I need to work onsite with the nonprofit, or can I work remotely?

A: That's something to discuss with your nonprofit; whatever works for both of you is great!

Q: What should I charge for my time?

A: Nothing. NerdKind is all volunteer!

Q: Why would I give away my services for free?

A: Volunteering is a great way to sharpen your skills, expand your network, and garner recommendations. Not to mention that whole helping-the-world thing.

Q: What if I'm not available to help right now?

A: If you've got a moment, please sign up now, fill out your profile, and mark yourself as 'not available.' Then, when you are available to do pro bono work, just update that one setting in your profile.